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Friday, 25 October 2013

QM: 4.2.2 Quality Manual, 4.2.3 Control of Documents & 4.2.4 Control of Records

Introduction

In pharmaceutical sector documentation system varies from company to company.  

Pharmaceutical documentation system can be divided into two functional classes for better understanding, segregation and control:
  •      Product Documents
  •      Process Documents
Product Documents:
Documents generated during the product life cycle (ICH Q10). This category include product development plan, developmental history reports, stability data, process validation data, preclinical reports and data, clinical trial reports and data, drug master files and dossiers, specifications (raw materials, intermediaries, finished products, container closure system), batch manufacturing procedures and records, batch testing procedures and records, Batch release records, batch dispatch records, post marketing surveillance, market complaints, product recall etc. For each product these documents are different and uniquely identified based on product code.
The makeup of these documents is defined by regulatory requirements for product & process and applicable GMP requirements.

Support Process Documents:

These are the documents of supporting processes required for proper product realization, quality compliance, regulatory compliance and customer satisfaction. The makeup of these processes may vary from organization to organization and are influenced by organizational size and structure. These processes/departments include:
Human Resource: Other than administrative function HR deals with the requirement of personnel as per GMP guidelines. Human resource ensures that the personnel performing work affecting the conformity to the product requirements shall be competent on the basis of appropriate education, training, skill and experience. They define job descriptions, job responsibilities and reporting pattern for each post and individual. In some organizations (instead of Quality Assurance) competence, training and awareness of the personnel are also included in Human Resource functions.
Purchase: Ensures that the purchased product confirms to specified purchase requirements and necessary resources are provided as per need and in time. These resources may include infrastructure, work environment, raw materials etc.
Warehouse and Dispatch: This process includes physical verification of purchased product, its identification and traceability. Approved materials are distributed for different product realization steps and their traceability is maintained.
Production (General): This includes operation and activities other than product manufacturing activities which supports and ensures that the production process is carried out as per GMP. This includes cleaning processes, facility and equipment operation and maintenance, personnel and material flows, waste disposal, biosafety, bio-security, containment, product changeover and campaign change, equipment qualification and calibration etc.
Quality Control: Testing and control procedures other than product testing. This includes raw and packaging material, Environmental Monitoring, Water system testing, Analytical Method validations, Microbiology, Good Laboratory Practices etc.
Quality Assurance: Control and supervision of all the production, testing and control activities. The process includes implementation of Quality and QMS system in an organization as per regulatory guidelines and applicable GMP standards.
Maintenance and Engineering: Ensures that the plant, equipment and machineries operate under total control and are maintained to minimize breakdown. Equipments are qualified and maintained as per schedule. All the instruments are calibrated as per defined frequency.

Documents of all the above processes/ departments shall be identified with a unique identification number to better control over documents.

4.2.2 Quality Manual
4.2.3 Control of Documents
4.2.4 Control of Records

4.2.2 Quality manual:

This Quality Manual is prepared in line with the requirements of ISO 9001:2008.  The Quality Manual supplemented by system documents describes company’s QMS. The scope and permissible exclusions of the QMS are described in section one (Scope) of this manual. Each section of the manual references documented QMS procedures relating to the requirements outlined in that section. The Process Flow provides a description of the processes and interaction between the processes within QMS system.

4.2.3 Control of document:

(The brief policy of the documentation control system shall be provided at this point. Introduction to process wise or department wise segregation of the documents practiced in the company can be provided.) For example:

For the purpose of control Documentation system is divided into two sections:
Product Documents
Support Process Documents
(Description of the sections can be given as above.)

(A detailed description of document control procedure or just an overview may be given in this paragraph.) Responsibility of document control and management is shared between QA and owner department of the document. The document control system is defined in SOP (cite procedure reference no) and ensures that:
  • Approve documents for adequacy prior to issue
  • Review, update as necessary and re-approve documents
  • Ensuring that changes and current revision status of documents are identified
  • Ensure that relevant revisions of applicable documents are available at points of use
  • Ensure that documents remain legible, readily identifiable and retrievable
  • Ensure that documents of external origin are identified and their distribution controlled
  • Prevent the unintended use of obsolete documents, and apply suitable controls and identification measures if they are retained for any purpose

4.2.4 Control of Quality Records

The records are maintained as per SOP (cite procedure reference no) demonstrate conformance to specified requirements and the effective operation of the quality management system. The procedure specifies the methods for controlling quality system records, defines internal requirements for record keeping and requires that records are identified, collected, indexed, filed, stored and maintained in a manner that provides assurance that they are retrievable when required.

The records are also classified, maintained and archived as per paragraph 1 of 4.2.3 Control of document.


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