| 5.6 | MANAGEMENT REVIEW |
| 5.6.1 | General |
| 5.6.2 | Review Input |
| 5.6.3 | Review Output |
5.6 Management Review:
5.6.1 General
Top Management reviews
quality system periodically (annually once) to ensure its continual suitability
& effectiveness in satisfying the requirements Quality Management System
and organization’s quality policy & objectives. More frequent reviews are
scheduled in periods when organizational, technological, product, or other
changes require increased attention and input from the top management.
The purpose of management review meetings
is to:
- Evaluate the suitability, adequacy and effectiveness of the quality system;
- Consider changes to the quality management system, to the quality policy and quality objectives;
- Identify opportunities for improvement of the quality system, processes and products.
5.6.2 Review input
Input into the management reviews consists of information
and data related to quality performance of the organization. At a minimum, this
includes:
- Issues related to quality policy and objectives and continual suitability of Quality Management System,
- Achievement of Quality objectives,
- Company level quality data,
- Results of audits,
- Customer feedback and complaints,
- Process performance and product conformance data,
- Review all preventive/corrective actions and its effectiveness of the quality system,
- Changes that could affect the quality system,
- Follow-up actions from earlier management reviews,
- Recommendations for improvement,
- Performance of suppliers,
- Audit schedule for next period as identified from the review,
- Training Requirements,
- Environmental, Health and Safety ,
- New product development activities and status of process design & development.
The review shall evaluate current status and performance of
the quality system and initiates actions for further improvement of the system.
5.6.3
Review Output
The outputs of the
management review meeting typically include any decisions and actions related
to:
- Improvement of the effectiveness of the quality management system and its processes,
- Improvement of product related to customer requirements, and
- The review also identifies resources needed to implement these actions.
Results of management reviews are documented in
the minutes of the review meeting. The minutes include improvement actions,
assign responsibilities and allocate resources for implementation of these
actions and their due dates.
Figure 6 Cycles of continual improvement. (http://www.ifcc.org/ifcc-communications-publications-division-(cpd)/ifcc-publications/ejifcc-(journal)/e-journal-volumes/ejifcc-2004-vol-15/v/iso-15189-2003-from-theory-into-practice/)
